Existing Customers - Meridian

Manage your Meridian loan with MyMeridian

As an existing Meridian customer, you can now manage your loan quickly and securely online with MyMeridian, our customer portal. Check your balance, see upcoming payments and keep your details up to date – whenever it suits you.


Prefer to speak to someone?

You can still contact your local branch if you’d rather talk through anything with us.

MyMeridian App inside Phones

Why use MyMeridian?

MyMeridian gives you a clear, simple view of your Meridian loan and helps you stay in control of your repayments.

  • See your balance at a glance

    View your current balance, recent transactions and upcoming payments in one place.

  • Stay on top of your payments

    Check when your next payment is due so you can plan ahead with confidence.

  • Keep your details up to date

    Update your contact details so we can always reach you with important information about your account.

  • Secure and available 24/7

    Log in securely from your mobile, tablet or computer – whenever it works for you.

MyMeridian is available to most Meridian customers with an active loan. If you’re not sure whether you can register, just speak to your local branch team.

Getting started with MyMeridian

Signing up is quick and should only take a few minutes. To register for MyMeridian you’ll need:

  • Your first and last name
  • Your postcode
  • Your date of birth
  • Either your agreement number, or the email address or mobile number registered on your Meridian account

4 Easy Steps

  1. Go to MyMeridian and select “Sign up”.
  2. Create or sign in with a secure Microsoft account (this helps keep your information safe).
  3. Enter your details so we can match your Meridian loan to your MyMeridian account.
  4. Once you’re registered, you can sign in any time to view and manage your account.

If you have an existing loan with us and you’re having trouble registering, please contact myevlo@evlo.co.uk, including your name, date of birth and postcode, and we’ll be happy to help. For any other queries relating to an application or your loan, please contact your local branch.

Worried about your repayments?

If you would like to discuss your account, please call your local branch.

If you you are struggling to make a payment or have recently missed a payment, please see our dedicated support page for help.

If you are looking to borrow additional funds, please send us an enquiry using the form.

Fair and Transparent

We’re committed to being fair and transparent with all of our customers.

If you have a question, we’ve almost certainly been asked it before, so please have a look at these handy FAQs.

Should you need anything explained in more detail, please contact your local branch for support. They are happy to help.

Debt Advice

Help is always at hand. Whatever your situation, debt advice can help. Please see our dedicated debt advice page for more information. Click here.

Need Further Finance?

If you already have a loan with us and would like to see if you could apply for further finance, please use the MyMeridian portal or contact your local branch.